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none✓ Resolved
Contact uploads being delayed - TNE Marketing Campaigns
Status
resolved
Duration
1h 17m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Apr 17, 2026, 01:15 PM
This incident has been resolved.
monitoringFri, Apr 17, 2026, 12:52 PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
investigatingFri, Apr 17, 2026, 11:58 AM
Starting around 04:30 PST on April 17th, 2026, our engineers began investigating an issue with contact upload delays when using TNE Marketing Campaings (Legacy Marketing is NOT affected). Customer may experience delays after uploading or deleting contacts using their Marketing Campaing plans. This does not impact mail send. We will provide another update in 2 hours or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
a5243f29-ff4a-47e6-8497-24272f2b3fec
External ID
29qll34cwnms
🕐 Started
Fri, Apr 17, 2026, 11:58 AM
🔄 Last Updated
Fri, Apr 17, 2026, 01:15 PM
✓ Resolved
Fri, Apr 17, 2026, 01:15 PM
NONE
Impact Level
1h 17m
Total Duration
2
Status Updates
Affected Components
Marketing Campaigns
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