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minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to Mauritel Mauritania

Twilio•Sat, Sep 5, 2026, 10:33 PM
Status
resolved
Duration
21h 37m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Sep 6, 2026, 08:10 PM
This incident has been resolved.
monitoringSun, Sep 6, 2026, 04:03 PM
We have observed a recovery in SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Sep 6, 2026, 02:02 PM
We have observed a recovery in SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Sep 6, 2026, 01:56 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Sep 6, 2026, 01:45 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingSun, Sep 6, 2026, 05:44 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSun, Sep 6, 2026, 01:39 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Sep 5, 2026, 11:33 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Sep 5, 2026, 10:33 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a523b317-1e24-411d-9679-f0c21d81a1c0
External ID
6vrgx1vdl81k
🕐 Started
Sat, Sep 5, 2026, 10:33 PM
🔄 Last Updated
Sun, Sep 6, 2026, 08:10 PM
✓ Resolved
Sun, Sep 6, 2026, 08:10 PM
MINOR
Impact Level
21h 37m
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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