minor✓ Resolved

SMS Delivery Failures from Twilio to Telstra Australia

Twilio•2026-07-18 01:33 UTC

Status

resolved

Duration

36 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-18 02:10 UTC

This incident has been resolved.

identified2026-07-18 01:56 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-07-18 01:33 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

a4b34f98-e846-45c5-b80e-f8048064acfd

External ID

hj8prz221mxg

🕐 Started

2026-07-18 01:33 UTC

🔄 Last Updated

2026-07-18 02:10 UTC

✓ Resolved

2026-07-18 02:10 UTC

MINOR

Impact Level

36 minutes

Total Duration

Status Updates

Affected Components

SMS, APAC

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