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none✓ Resolved

Customers on Annual plan unable to purchase credits

Notion•Fri, Jun 12, 2026, 07:21 PM
Status
resolved
Duration
3h 23m
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 10:45 PM
This incident has been resolved.
investigatingFri, Jun 12, 2026, 07:21 PM
Credit purchasing for annual customers is currently failing and we are working on a fix

📊 TECHNICAL DETAILS

Internal ID
a382ede3-3ae8-471c-b546-1915672d0cef
External ID
01KTYMH5SZA72JRZA656N8WT2S
🕐 Started
Fri, Jun 12, 2026, 07:21 PM
🔄 Last Updated
Fri, Jun 12, 2026, 10:45 PM
✓ Resolved
Fri, Jun 12, 2026, 10:45 PM
NONE
Impact Level
3h 23m
Total Duration
1
Status Updates
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