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major✓ Resolved

Issue with Engage UI

Segment•Thu, Sep 3, 2026, 05:53 PM
Status
resolved
Duration
4h 51m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 10:45 PM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 08:26 PM
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
identifiedThu, Sep 3, 2026, 07:34 PM
We are continuing to take urgent action to fix this issue.
identifiedThu, Sep 3, 2026, 06:56 PM
We are continuing to take urgent action to fix this issue.
identifiedThu, Sep 3, 2026, 06:30 PM
We are continuing to take urgent action to fix this issue.
identifiedThu, Sep 3, 2026, 06:06 PM
We are continuing to work on a fix for this issue.
identifiedThu, Sep 3, 2026, 05:53 PM
We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.

📊 TECHNICAL DETAILS

Internal ID
a2d0376e-c6a6-4ff6-8d61-eca88fff6e59
External ID
y00syzwr46tc
🕐 Started
Thu, Sep 3, 2026, 05:53 PM
🔄 Last Updated
Thu, Sep 3, 2026, 10:45 PM
✓ Resolved
Thu, Sep 3, 2026, 10:45 PM
MAJOR
Impact Level
4h 51m
Total Duration
6
Status Updates
Affected Components
Web Interface (US)Engage (US)
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