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minor✓ Resolved

WhatsApp outbound messages may be Delayed

Twilio•Wed, Jan 21, 2026, 10:10 PM
Status
resolved
Duration
1d 8h
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
investigatingWed, Jan 21, 2026, 10:13 PM
We are continuing to investigate this issue.
investigatingWed, Jan 21, 2026, 10:10 PM
We are experiencing SMS delivery delays when sending outbound messages to to Whatsapp. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a2cba08d-a4bc-40d6-bcc1-cee75fb0a30c
External ID
k51k3fvq2gl9
🕐 Started
Wed, Jan 21, 2026, 10:10 PM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
1d 8h
Total Duration
2
Status Updates
Affected Components
SMS
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