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minor✓ Resolved

SMS Delivery Delays from Twilio to Telenor Pakistan

Twilio•Mon, Apr 6, 2026, 09:17 AM
Status
resolved
Duration
8h 27m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 6, 2026, 05:45 PM
This incident has been resolved.
monitoringMon, Apr 6, 2026, 03:42 PM
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Apr 6, 2026, 02:09 PM
We are experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringMon, Apr 6, 2026, 11:54 AM
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Apr 6, 2026, 11:47 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Apr 6, 2026, 09:47 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Apr 6, 2026, 09:17 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a170b020-8804-4439-91e9-cf7965ab223a
External ID
j4158fsg6pll
🕐 Started
Mon, Apr 6, 2026, 09:17 AM
🔄 Last Updated
Mon, Apr 6, 2026, 05:45 PM
✓ Resolved
Mon, Apr 6, 2026, 05:45 PM
MINOR
Impact Level
8h 27m
Total Duration
6
Status Updates
Affected Components
SMS, APAC
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