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minor✓ Resolved

Atlas UI and API Periodic Unavailability

MongoDB Atlas•Tue, Aug 18, 2026, 02:10 PM
Status
resolved
Duration
1h 9m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 18, 2026, 03:20 PM
This incident has been resolved.
monitoringTue, Aug 18, 2026, 03:04 PM
We have disabled the workload and are monitoring the situation
identifiedTue, Aug 18, 2026, 02:57 PM
We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.
investigatingTue, Aug 18, 2026, 02:10 PM
We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.

📊 TECHNICAL DETAILS

Internal ID
a0b7377e-cafa-49b2-a52c-fdc86a25471d
External ID
8t1spyy2s5rl
🕐 Started
Tue, Aug 18, 2026, 02:10 PM
🔄 Last Updated
Tue, Aug 18, 2026, 03:20 PM
✓ Resolved
Tue, Aug 18, 2026, 03:20 PM
MINOR
Impact Level
1h 9m
Total Duration
3
Status Updates
Affected Components
MongoDB Cloud
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