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minor✓ Resolved
SMS Delivery Failures from Twilio to Telefonica Ecuador
Status
resolved
Duration
3h 44m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Mar 9, 2026, 08:45 PM
This incident has been resolved.
monitoringMon, Mar 9, 2026, 06:40 PM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Ecuador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 9, 2026, 05:51 PM
Twilio customers may still be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 9, 2026, 05:00 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
a098f007-f229-4e97-bf4b-c481655ffa7a
External ID
vrj24ds4mmzf
🕐 Started
Mon, Mar 9, 2026, 05:00 PM
🔄 Last Updated
Mon, Mar 9, 2026, 08:45 PM
✓ Resolved
Mon, Mar 9, 2026, 08:45 PM
MINOR
Impact Level
3h 44m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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