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major✓ Resolved

Destinations Failing to Load in UI

Segment•Wed, Apr 29, 2026, 02:49 PM
Status
resolved
Duration
4h 30m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 29, 2026, 07:20 PM
This incident has been resolved.
monitoringWed, Apr 29, 2026, 04:58 PM
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
identifiedWed, Apr 29, 2026, 03:53 PM
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
investigatingWed, Apr 29, 2026, 02:49 PM
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.

📊 TECHNICAL DETAILS

Internal ID
a07abe65-b696-4007-a36b-b8a7784f1143
External ID
qgkzhcwzd9wx
🕐 Started
Wed, Apr 29, 2026, 02:49 PM
🔄 Last Updated
Wed, Apr 29, 2026, 07:20 PM
✓ Resolved
Wed, Apr 29, 2026, 07:20 PM
MAJOR
Impact Level
4h 30m
Total Duration
3
Status Updates
Affected Components
Web Interface (EU)
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