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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

Twilio•Mon, Mar 2, 2026, 09:02 PM
Status
resolved
Duration
8h 57m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 3, 2026, 06:00 AM
This incident has been resolved.
monitoringTue, Mar 3, 2026, 04:06 AM
We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 3, 2026, 04:02 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 3, 2026, 12:02 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Mar 2, 2026, 10:02 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 2, 2026, 09:02 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
a020611e-bfae-4615-8c9c-108d9dcbf434
External ID
wqczl3kbdkbh
🕐 Started
Mon, Mar 2, 2026, 09:02 PM
🔄 Last Updated
Tue, Mar 3, 2026, 06:00 AM
✓ Resolved
Tue, Mar 3, 2026, 06:00 AM
MINOR
Impact Level
8h 57m
Total Duration
5
Status Updates
Affected Components
MMS Long Code, North America
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