unknown✓ Resolved

Resolved Service Degradation

Okta•2024-10-09 16:16 UTC

Status

resolved

Duration

Duration unavailable

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2024-10-09 16:16 UTC

This incident has been resolved.

resolved2024-10-09 16:16 UTC

Okta has received multiple reports of SMS delivery issues affecting users in China. Okta's Engineering team is actively investigating. At this time, we recommend that customers in China use a secondary MFA option if available.

📊 TECHNICAL DETAILS

Internal ID

9fd43646-55de-47bf-ab6c-a4842c8d15d9

External ID

https://www.salesforce.com/a9C4z000000TXIiEAO

🕐 First reported

2024-10-09 16:16 UTC

🔄 Last Updated

2024-10-09 16:16 UTC

✓ Resolved

2024-10-09 16:16 UTC

UNKNOWN

Impact Level

Duration unavailable

Total Duration

Recorded Updates

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