major✓ Resolved

An issue affecting the stability of the website has been detected

Perplexity•2026-08-24 23:39 UTC

Status

resolved

Duration

Duration unavailable

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2025-10-20 21:10 UTC

This incident has been resolved.

resolved2026-08-24 23:39 UTC

This incident has been resolved.

monitoring2026-08-24 23:39 UTC

Error rates have returned to normal. We will continue to monitor

identified2026-08-24 23:39 UTC

This has been determined to be related to the earlier AWS service degradation. <https://health.aws.amazon.com/health/status> 

We are continuing to work on a fix for this incident.

investigating2026-08-24 23:39 UTC

We are still investigating this incident

investigating2026-08-24 23:39 UTC

We are investigating elevated error rates on the Perplexity website.

📊 TECHNICAL DETAILS

Internal ID

9f97533a-c298-4b6d-8fe8-d14657cff744

External ID

01M0V291ZTGSHREGS4FMBN16W1

🕐 First reported

2026-08-24 23:39 UTC

🔄 Last Updated

2026-08-24 23:39 UTC

✓ Resolved

2025-10-20 21:10 UTC

MAJOR

Impact Level

Duration unavailable

Total Duration

Status Updates

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