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minor✓ Resolved
Missing Metrics for a Subset of Status Pages
Status
resolved
Duration
3d 17h
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
We have released a fix for the metrics display problem. Affected metrics displays should have returned to a functioning state. We are still actively engaged with our vendor and are working with their engineering team on fixing the root cause of this issue.
identified
We are still actively engaged with our vendor while their engineering teams work on the issue. Unfortunately, alternative workarounds did not produce acceptable results. Once again, this is purely a display problem and we are not experiencing any data loss.
identified
We have identified a metrics display problem for a majority of status pages due to a vendor issue. This is purely a display problem and we are not experiencing any data loss. We are working to return the service to normal operations.
investigating
We are currently investigating an issue with missing system metrics for a subset of status pages.
📊 TECHNICAL DETAILS
Internal ID
9f90080f-d735-4af9-a069-8b970c945df2
External ID
57clbvhnjlvz
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3d 17h
Total Duration
5
Status Updates
Affected Components
Pingdom IntegrationNew Relic IntegrationDatadog IntegrationCustom Integration
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