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minor✓ Resolved

Service Degradation Affecting CX Analytics

Zoom•Tue, Aug 11, 2026, 06:00 PM
Status
resolved
Duration
30 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 11, 2026, 06:31 PM
This incident has been resolved.
monitoringTue, Aug 11, 2026, 06:04 PM
The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedTue, Aug 11, 2026, 06:01 PM
We have successfully identified the root cause affecting CX Analytics. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingTue, Aug 11, 2026, 06:00 PM
We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
9e66e725-1dde-4153-896a-9659e2ee59d7
External ID
hp2nx7zbtcgl
🕐 Started
Tue, Aug 11, 2026, 06:00 PM
🔄 Last Updated
Tue, Aug 11, 2026, 06:31 PM
✓ Resolved
Tue, Aug 11, 2026, 06:31 PM
MINOR
Impact Level
30 minutes
Total Duration
3
Status Updates
Affected Components
Reporting Service
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