none✓ Resolved

Stripe Support Systems issue

Stripe•2026-09-20 07:31 UTC

Status

resolved

Duration

43 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-20 08:15 UTC

This incident has been resolved.

investigating2026-09-20 07:31 UTC

We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

📊 TECHNICAL DETAILS

Internal ID

9e278a29-bf11-4ab2-8a31-4a93b5781a4a

External ID

qhc2pwg3n7t2

🕐 Started

2026-09-20 07:31 UTC

🔄 Last Updated

2026-09-20 08:15 UTC

✓ Resolved

2026-09-20 08:15 UTC

NONE

Impact Level

43 minutes

Total Duration

Status Updates

Affected Components

Stripe core components

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