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minor✓ Resolved

Conversations Errors

Twilio•Mon, Mar 16, 2026, 04:53 PM
Status
resolved
Duration
2h 36m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Mar 16, 2026, 07:30 PM
This incident has been resolved.
monitoringMon, Mar 16, 2026, 06:37 PM
We have started seeing recovery on reported errors for Conversations. Engineers are investigating and we will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 05:29 PM
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 1 hour.
investigatingMon, Mar 16, 2026, 04:53 PM
Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 30 minutes.

📊 TECHNICAL DETAILS

Internal ID
9dd6428e-d466-486b-96e5-b6903652a589
External ID
1q1hs8vstxf1
🕐 Started
Mon, Mar 16, 2026, 04:53 PM
🔄 Last Updated
Mon, Mar 16, 2026, 07:30 PM
✓ Resolved
Mon, Mar 16, 2026, 07:30 PM
MINOR
Impact Level
2h 36m
Total Duration
3
Status Updates
Affected Components
Conversations
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