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minor✓ Resolved

SMS Delivery Delays from Twilio to Claro Peru

Twilio•Thu, Apr 9, 2026, 08:28 PM
Status
resolved
Duration
3h 52m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Apr 10, 2026, 12:20 AM
This incident has been resolved.
monitoringThu, Apr 9, 2026, 10:16 PM
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 09:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 9, 2026, 08:28 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9d694def-4dd5-4faf-ae5d-8da5f15c8bea
External ID
cy2pqnl4tk12
🕐 Started
Thu, Apr 9, 2026, 08:28 PM
🔄 Last Updated
Fri, Apr 10, 2026, 12:20 AM
✓ Resolved
Fri, Apr 10, 2026, 12:20 AM
MINOR
Impact Level
3h 52m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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