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minor✓ Resolved

SMS Delivery Delays to Multiple Networks From a Subset of Alphanumeric Sender ID in France

Twilio•Mon, Feb 2, 2026, 05:38 PM
Status
resolved
Duration
3h 37m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Feb 2, 2026, 09:15 PM
This incident has been resolved.
monitoringMon, Feb 2, 2026, 07:34 PM
We are observing recovery in SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 06:38 PM
We continue experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 05:38 PM
We are experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9c78ecc4-c237-4fb6-8ce8-341a3c3063df
External ID
g0kxsd3rydrl
🕐 Started
Mon, Feb 2, 2026, 05:38 PM
🔄 Last Updated
Mon, Feb 2, 2026, 09:15 PM
✓ Resolved
Mon, Feb 2, 2026, 09:15 PM
MINOR
Impact Level
3h 37m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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