minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Jazz Pakistan

Twilio•2026-06-02 22:48 UTC

Status

resolved

Duration

2h 46m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-06-03 01:35 UTC

This incident has been resolved.

monitoring2026-06-02 23:30 UTC

We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-06-02 22:48 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

9c26e181-cc9b-41f2-b86e-49f1d5fb09fc

External ID

q8wymk1gm1s9

🕐 First reported

2026-06-02 22:48 UTC

🔄 Last Updated

2026-06-03 01:35 UTC

✓ Resolved

2026-06-03 01:35 UTC

MINOR

Impact Level

2h 46m

Total Duration

Status Updates

Affected Components

SMS, APAC

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