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minor✓ Resolved

Service Degradation Affecting Zoom Billing and Payments Web Pages.

Zoom•Thu, Mar 5, 2026, 02:42 PM
Status
resolved
Duration
6h 3m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 5, 2026, 08:45 PM
This incident has been resolved.
monitoringThu, Mar 5, 2026, 08:26 PM
The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedThu, Mar 5, 2026, 08:13 PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
identifiedThu, Mar 5, 2026, 05:56 PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
identifiedThu, Mar 5, 2026, 05:56 PM
We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
identifiedThu, Mar 5, 2026, 03:03 PM
We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingThu, Mar 5, 2026, 02:42 PM
We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
9be2e893-93fe-4162-8550-5a95e1d44e2b
External ID
mspvc4jjl2mb
🕐 Started
Thu, Mar 5, 2026, 02:42 PM
🔄 Last Updated
Thu, Mar 5, 2026, 08:45 PM
✓ Resolved
Thu, Mar 5, 2026, 08:45 PM
MINOR
Impact Level
6h 3m
Total Duration
6
Status Updates
Affected Components
Web PortalZoom Subscriptions
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