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minor✓ Resolved

Issues Viewing Messaging Insights

Twilio•Thu, Apr 16, 2026, 06:26 PM
Status
resolved
Duration
44 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 16, 2026, 07:10 PM
This incident has been resolved.
monitoringThu, Apr 16, 2026, 06:38 PM
Messaging Insights in the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedThu, Apr 16, 2026, 06:31 PM
Customers may be experiencing issues viewing Messaging Insights in the Console. Our engineering team has implemented a fix. We will provide another update in 30 minutes.
investigatingThu, Apr 16, 2026, 06:26 PM
Our monitoring systems have detected a potential issue with Messaging Insights. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
9b4c164a-301e-4892-88cd-6ffa2d866c6e
External ID
nj7fv5br58f4
🕐 Started
Thu, Apr 16, 2026, 06:26 PM
🔄 Last Updated
Thu, Apr 16, 2026, 07:10 PM
✓ Resolved
Thu, Apr 16, 2026, 07:10 PM
MINOR
Impact Level
44 minutes
Total Duration
3
Status Updates
Affected Components
Messaging Insights
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