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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to C-spire and Dish United States

Twilio•Tue, Sep 8, 2026, 08:34 PM
Status
resolved
Duration
2h 56m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Sep 8, 2026, 11:30 PM
This incident has been resolved.
monitoringTue, Sep 8, 2026, 09:19 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 8, 2026, 09:10 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Sep 8, 2026, 08:34 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9b20c64b-9327-4802-8e18-3c6c83cc03d8
External ID
zp74xy5fk4gz
🕐 Started
Tue, Sep 8, 2026, 08:34 PM
🔄 Last Updated
Tue, Sep 8, 2026, 11:30 PM
✓ Resolved
Tue, Sep 8, 2026, 11:30 PM
MINOR
Impact Level
2h 56m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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