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major✓ Resolved

Major outages in heartbeat services pinging via email and email integration in EU region

Opsgenie•
Status
resolved
Duration
21m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
The team has reverted the changes and identified that corresponding heartbeat and email integration start working now
identified
Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.

📊 TECHNICAL DETAILS

Internal ID
9af4a59a-0884-472e-883a-8ed6415ed93f
External ID
b5nssjks6pyc
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
21m
Total Duration
3
Status Updates
Affected Components
Heartbeat MonitoringIncoming Email Service
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