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minor✓ Resolved

SMS Delivery Delays from Twilio to Telefonica El Salvador

Twilio•Sat, Jun 27, 2026, 09:22 PM
Status
resolved
Duration
7h 32m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Jun 28, 2026, 04:55 AM
This incident has been resolved.
monitoringSun, Jun 28, 2026, 04:44 AM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSun, Jun 28, 2026, 12:44 AM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Jun 27, 2026, 10:38 PM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 09:36 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 09:22 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in El Salvador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9a3c29b7-e36a-4f44-8fee-22d205c20c3c
External ID
bm1lc89d2mmh
🕐 Started
Sat, Jun 27, 2026, 09:22 PM
🔄 Last Updated
Sun, Jun 28, 2026, 04:55 AM
✓ Resolved
Sun, Jun 28, 2026, 04:55 AM
MINOR
Impact Level
7h 32m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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