none✓ Resolved

Stripe Support Systems issue

Stripe•2026-09-16 10:05 UTC

Status

resolved

Duration

7h 4m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-16 17:10 UTC

This incident has been resolved.

investigating2026-09-16 10:05 UTC

We're currently investigating issues with our support systems due to a downstream partner issue. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

📊 TECHNICAL DETAILS

Internal ID

9a328ce9-16c0-47ae-b373-c44e228535b2

External ID

43xfzqymv1dt

🕐 Started

2026-09-16 10:05 UTC

🔄 Last Updated

2026-09-16 17:10 UTC

✓ Resolved

2026-09-16 17:10 UTC

NONE

Impact Level

7h 4m

Total Duration

Status Updates

Affected Components

Stripe core components

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