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minor✓ Resolved
Conversation Intelligence (Classic) is Unavailable in the new Console
Status
resolved
Duration
3h 29m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
We are still observing recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
monitoring
We have observed a recovery where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are still investigating the issue where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are investigating an issue where the Conversation Intelligence (classic) is unavailable in the new console to manage Intelligence Services and Language Operators. Our engineers are working to make it available for customers again. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
99d61eb9-07e2-455a-9411-fe5f80b1ed93
External ID
xn3ctv50hxmf
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 29m
Total Duration
4
Status Updates
Affected Components
Intelligence US1
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