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minor✓ Resolved

SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers

Twilio•Wed, Mar 25, 2026, 10:02 AM
Status
resolved
Duration
6h 53m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 25, 2026, 04:55 PM
This incident has been resolved.
monitoringWed, Mar 25, 2026, 02:26 PM
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 25, 2026, 01:08 PM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Mar 25, 2026, 11:06 AM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 25, 2026, 10:02 AM
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9911b4f5-907c-4dbd-8cb2-1d5810506830
External ID
t9wttsft1xk4
🕐 Started
Wed, Mar 25, 2026, 10:02 AM
🔄 Last Updated
Wed, Mar 25, 2026, 04:55 PM
✓ Resolved
Wed, Mar 25, 2026, 04:55 PM
MINOR
Impact Level
6h 53m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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