minor✓ Resolved

Delays to Realtime Audiences and Journeys

Segment•2026-11-04 20:17 UTC

Status

resolved

Duration

2h 8m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-11-04 22:25 UTC

This incident has been resolved.

resolved2026-11-04 22:25 UTC

This incident has been resolved.

monitoring2026-11-04 21:28 UTC

A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.

identified2026-11-04 21:04 UTC

We are continuing to work on a fix for this issue.

identified2026-11-04 20:30 UTC

The issue has been identified and a fix is being implemented.

investigating2026-11-04 20:17 UTC

The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.

📊 TECHNICAL DETAILS

Internal ID

98853460-23f2-45ff-bcbd-338d3efed1bf

External ID

sdm7l6vx4yfb

🕐 Started

2026-11-04 20:17 UTC

🔄 Last Updated

2026-11-04 22:25 UTC

✓ Resolved

2026-11-04 22:25 UTC

MINOR

Impact Level

2h 8m

Total Duration

Status Updates

Affected Components

Engage (US)Journeys (US)

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