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minor✓ Resolved

Cloud Control Panel Access

DigitalOcean•
Status
resolved
Duration
4h 2m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Between 09:36 and 13:30 UTC on August 3, some customers experienced intermittent errors while accessing the DigitalOcean Cloud Control Panel. We renewed the affected internal certificates and restored access. The issue is resolved, and the Cloud Control Panel is operating normally. We apologize for the disruption.
monitoring
We have implemented mitigation for the issue causing some customers to experience intermittent errors when accessing the DigitalOcean Cloud Control Panel. We are seeing recovery and are monitoring the service closely. We will provide another update once we have confirmed the issue is fully resolved
investigating
Beginning at 09:36 UTC on August 3, some customers may experience intermittent errors when accessing the DigitalOcean Cloud Control Panel, including an "mTLS verification failed" message. Our engineering team is actively investigating. We apologise for the inconvenience this may have caused. We will provide another update as soon as more information is available. If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

📊 TECHNICAL DETAILS

Internal ID
97c6ef84-3c30-467b-8158-3f1ce79c6f35
External ID
3nt69xj3wkk9
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
4h 2m
Total Duration
3
Status Updates
Affected Components
Cloud Control Panel
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