← Back to Twilio History
minor✓ Resolved

Voice Call Failures from Twilio Phone Numbers to Chile

Twilio•Fri, Aug 7, 2026, 04:17 PM
Status
resolved
Duration
5h 58m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Aug 7, 2026, 10:15 PM
This incident has been resolved.
monitoringFri, Aug 7, 2026, 08:43 PM
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Aug 7, 2026, 06:42 PM
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Aug 7, 2026, 05:24 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Aug 7, 2026, 04:23 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Aug 7, 2026, 04:17 PM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
969184cd-724e-455a-b38b-4f5f6057110f
External ID
3tg6gtmmvcdd
🕐 Started
Fri, Aug 7, 2026, 04:17 PM
🔄 Last Updated
Fri, Aug 7, 2026, 10:15 PM
✓ Resolved
Fri, Aug 7, 2026, 10:15 PM
MINOR
Impact Level
5h 58m
Total Duration
5
Status Updates
Affected Components
Voice, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed