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minor✓ Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East

Twilio•
Status
resolved
Duration
6h 10m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.
monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
96664fe4-3880-4740-8482-17ebcaf1ac98
External ID
yx9nh7z8jzgw
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 10m
Total Duration
6
Status Updates
Affected Components
SMS, EuropeSMS, Middle East & Africa
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