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minor✓ Resolved

A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

Zoom•Thu, Feb 26, 2026, 05:20 PM
Status
resolved
Duration
1 day
Updates
13
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 27, 2026, 05:25 PM
This incident has been resolved.
monitoringFri, Feb 27, 2026, 04:04 PM
The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
investigatingFri, Feb 27, 2026, 03:39 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 11:35 AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 07:47 AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 03:41 AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 01:29 AM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingThu, Feb 26, 2026, 11:54 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
investigatingThu, Feb 26, 2026, 10:04 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingThu, Feb 26, 2026, 08:43 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team continues to diligently work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingThu, Feb 26, 2026, 06:26 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingThu, Feb 26, 2026, 06:17 PM
We are continuing to investigate this issue.
investigatingThu, Feb 26, 2026, 05:28 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingThu, Feb 26, 2026, 05:20 PM
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
958f89e6-507e-4149-8619-f2ec7565e6f6
External ID
spgg8gcjy061
🕐 Started
Thu, Feb 26, 2026, 05:20 PM
🔄 Last Updated
Fri, Feb 27, 2026, 05:25 PM
✓ Resolved
Fri, Feb 27, 2026, 05:25 PM
MINOR
Impact Level
1 day
Total Duration
13
Status Updates
Affected Components
Zoom RoomsMailMarketplaceFile Transfers: File, Video, Pictures, VoiceZoom Workspace ReservationZoom DocsZoom NotesZoom WhiteboardZoom Hub
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