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minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Twilio•Mon, Mar 9, 2026, 09:05 PM
Status
resolved
Duration
5h 24m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 10, 2026, 02:30 AM
This incident has been resolved.
monitoringTue, Mar 10, 2026, 12:37 AM
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringMon, Mar 9, 2026, 10:36 PM
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
investigatingMon, Mar 9, 2026, 10:06 PM
We continue to experience SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Mar 9, 2026, 09:05 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
952460d2-d915-44b8-9056-8e46ced55880
External ID
95lf1tllkl1x
🕐 Started
Mon, Mar 9, 2026, 09:05 PM
🔄 Last Updated
Tue, Mar 10, 2026, 02:30 AM
✓ Resolved
Tue, Mar 10, 2026, 02:30 AM
MINOR
Impact Level
5h 24m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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