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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to MTS Kazakhstan

Twilio•Thu, Jun 4, 2026, 10:27 PM
Status
resolved
Duration
3h 3m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 5, 2026, 01:30 AM
This incident has been resolved.
monitoringFri, Jun 5, 2026, 12:45 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringThu, Jun 4, 2026, 10:44 PM
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 10:39 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jun 4, 2026, 10:27 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
94ed87a1-54b5-44bb-b170-9d13b068bb4b
External ID
ky0lk488j51r
🕐 Started
Thu, Jun 4, 2026, 10:27 PM
🔄 Last Updated
Fri, Jun 5, 2026, 01:30 AM
✓ Resolved
Fri, Jun 5, 2026, 01:30 AM
MINOR
Impact Level
3h 3m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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