minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Twilio•2026-10-16 10:45 UTC

Status

resolved

Duration

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-16 10:46 UTC

This incident has been resolved.

resolved2026-10-16 10:46 UTC

The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

monitoring2026-10-16 10:46 UTC

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-16 10:45 UTC

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

945f7a17-cbe9-4ea2-9248-108f43a4f459

External ID

v5jyjbz10hh1

🕐 Started

2026-10-16 10:45 UTC

🔄 Last Updated

2026-10-16 10:46 UTC

✓ Resolved

2026-10-16 10:46 UTC

MINOR

Impact Level

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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