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minor✓ Resolved

Service Degradation Affecting Zoom Healthcare Integration services in US Region

Zoom•Thu, Jul 23, 2026, 03:53 PM
Status
resolved
Duration
2h 41m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 23, 2026, 06:35 PM
This incident has been resolved.
monitoringThu, Jul 23, 2026, 06:04 PM
The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedThu, Jul 23, 2026, 04:22 PM
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingThu, Jul 23, 2026, 03:53 PM
We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

📊 TECHNICAL DETAILS

Internal ID
94135822-8a43-4c41-b9bf-4dc09a31c07a
External ID
lcyr0zpq6c9k
🕐 Started
Thu, Jul 23, 2026, 03:53 PM
🔄 Last Updated
Thu, Jul 23, 2026, 06:35 PM
✓ Resolved
Thu, Jul 23, 2026, 06:35 PM
MINOR
Impact Level
2h 41m
Total Duration
3
Status Updates
Affected Components
Ellkay
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