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minor✓ Resolved

Customers may see incorrect invoice payment status

Cloudflare•Tue, Jun 16, 2026, 10:50 PM
Status
resolved
Duration
5d 17h
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 22, 2026, 04:05 PM
This incident has been resolved.
monitoringSat, Jun 20, 2026, 10:40 PM
A fix has been implemented and we are monitoring the results.
identifiedWed, Jun 17, 2026, 12:52 AM
We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.
investigatingTue, Jun 16, 2026, 10:51 PM
We are currently investigating this issue.
identifiedTue, Jun 16, 2026, 10:50 PM
Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.

📊 TECHNICAL DETAILS

Internal ID
93fcbde8-25b1-4124-829a-1ea6ab8862f9
External ID
nq5q2glxd4yw
🕐 Started
Tue, Jun 16, 2026, 10:50 PM
🔄 Last Updated
Mon, Jun 22, 2026, 04:05 PM
✓ Resolved
Mon, Jun 22, 2026, 04:05 PM
MINOR
Impact Level
5d 17h
Total Duration
4
Status Updates
Affected Components
BillingDashboard
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