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minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Cameroon

Twilio•Mon, Apr 13, 2026, 10:10 PM
Status
resolved
Duration
12h 34m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Apr 14, 2026, 10:45 AM
This incident has been resolved.
monitoringTue, Apr 14, 2026, 09:06 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Apr 14, 2026, 07:00 AM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 06:31 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 02:31 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 12:27 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Apr 13, 2026, 11:25 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedMon, Apr 13, 2026, 11:14 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Apr 13, 2026, 10:10 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
928c9616-8a5c-4e8d-9e0d-c36c3f01e20b
External ID
pt3tqr9jy27p
🕐 Started
Mon, Apr 13, 2026, 10:10 PM
🔄 Last Updated
Tue, Apr 14, 2026, 10:45 AM
✓ Resolved
Tue, Apr 14, 2026, 10:45 AM
MINOR
Impact Level
12h 34m
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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