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major✓ Resolved

Support Communication Delivery Issues

Netlify•Mon, May 25, 2026, 03:31 PM
Status
resolved
Duration
2h 4m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, May 25, 2026, 05:35 PM
This incident has been resolved.
monitoringMon, May 25, 2026, 03:53 PM
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
identifiedMon, May 25, 2026, 03:31 PM
We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible

📊 TECHNICAL DETAILS

Internal ID
91b90a6d-7331-4ad6-a92a-4d263c16ebff
External ID
94zmzfqkmr16
🕐 Started
Mon, May 25, 2026, 03:31 PM
🔄 Last Updated
Mon, May 25, 2026, 05:35 PM
✓ Resolved
Mon, May 25, 2026, 05:35 PM
MAJOR
Impact Level
2h 4m
Total Duration
2
Status Updates
Affected Components
Netlify Helpdesk
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