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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Twilio•Tue, Jun 2, 2026, 07:23 PM
Status
resolved
Duration
3h 11m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 2, 2026, 10:35 PM
This incident has been resolved.
monitoringTue, Jun 2, 2026, 08:31 PM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 2, 2026, 07:44 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedTue, Jun 2, 2026, 07:42 PM
We are continuing to work on a fix for this issue.
identifiedTue, Jun 2, 2026, 07:28 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 2, 2026, 07:23 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
9138dfea-cd67-4da1-a13b-ce4232576897
External ID
b3d4m37jklc8
🕐 Started
Tue, Jun 2, 2026, 07:23 PM
🔄 Last Updated
Tue, Jun 2, 2026, 10:35 PM
✓ Resolved
Tue, Jun 2, 2026, 10:35 PM
MINOR
Impact Level
3h 11m
Total Duration
5
Status Updates
Affected Components
MMS Short Code, North America
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