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minor✓ Resolved

Delayed cluster configuration affecting free and flex users

MongoDB Atlas•Wed, Jul 29, 2026, 06:55 PM
Status
resolved
Duration
44 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 29, 2026, 07:40 PM
This incident has been resolved.
monitoringWed, Jul 29, 2026, 07:31 PM
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
identifiedWed, Jul 29, 2026, 07:06 PM
We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.
investigatingWed, Jul 29, 2026, 06:55 PM
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

📊 TECHNICAL DETAILS

Internal ID
90f588e3-ba56-453f-beb5-760dc2ec3aca
External ID
rhj2h4scwdhk
🕐 Started
Wed, Jul 29, 2026, 06:55 PM
🔄 Last Updated
Wed, Jul 29, 2026, 07:40 PM
✓ Resolved
Wed, Jul 29, 2026, 07:40 PM
MINOR
Impact Level
44 minutes
Total Duration
3
Status Updates
Affected Components
MongoDB Cloud
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