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minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

TwilioThu, Mar 19, 2026, 06:59 AM
Status
resolved
Duration
5h 6m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 19, 2026, 12:05 PM
This incident has been resolved.
monitoringThu, Mar 19, 2026, 10:04 AM
A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Mar 19, 2026, 08:08 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Mar 19, 2026, 07:08 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Mar 19, 2026, 06:59 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8f689811-43ee-4d7c-bcca-500b2de72b8d
External ID
8nnv2lx9zylk
🕐 Started
Thu, Mar 19, 2026, 06:59 AM
🔄 Last Updated
Thu, Mar 19, 2026, 12:05 PM
✓ Resolved
Thu, Mar 19, 2026, 12:05 PM
MINOR
Impact Level
5h 6m
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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