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minor✓ Resolved

SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe

Twilio•Wed, Jul 22, 2026, 02:16 AM
Status
resolved
Duration
2h 44m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 22, 2026, 05:01 AM
This incident has been resolved.
monitoringWed, Jul 22, 2026, 03:21 AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries in Europe and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jul 22, 2026, 02:19 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jul 22, 2026, 02:16 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8f4146c9-d88d-4625-98a5-ea79afc9305a
External ID
ph11ccctq43y
🕐 Started
Wed, Jul 22, 2026, 02:16 AM
🔄 Last Updated
Wed, Jul 22, 2026, 05:01 AM
✓ Resolved
Wed, Jul 22, 2026, 05:01 AM
MINOR
Impact Level
2h 44m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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