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minor✓ Resolved

User Authentication Identity SNA Missing Redirects for Three in United Kingdom

Twilio•Wed, Aug 5, 2026, 02:45 PM
Status
resolved
Duration
2h 29m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Aug 5, 2026, 05:15 PM
This incident has been resolved.
identifiedWed, Aug 5, 2026, 03:57 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 5, 2026, 02:57 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 02:45 PM
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8f2f86c2-db3f-4065-9482-801836f9ce75
External ID
46yjhmkypqrf
🕐 Started
Wed, Aug 5, 2026, 02:45 PM
🔄 Last Updated
Wed, Aug 5, 2026, 05:15 PM
✓ Resolved
Wed, Aug 5, 2026, 05:15 PM
MINOR
Impact Level
2h 29m
Total Duration
3
Status Updates
Affected Components
Verify Silent Network Auth
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