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minor✓ Resolved

Voice Call Post Dial Delay from a Subset of Twilio Mobile Numbers to Verizon United States

TwilioSat, Aug 8, 2026, 08:52 PM
Status
resolved
Duration
7h 10m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Aug 9, 2026, 04:03 AM
This incident has been resolved.
monitoringSun, Aug 9, 2026, 12:19 AM
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Aug 8, 2026, 10:18 PM
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 8, 2026, 10:17 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 8, 2026, 09:11 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Aug 8, 2026, 08:52 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8f2785ea-064c-4ffe-aa1a-560c88a93005
External ID
91n3xb2prbgx
🕐 Started
Sat, Aug 8, 2026, 08:52 PM
🔄 Last Updated
Sun, Aug 9, 2026, 04:03 AM
✓ Resolved
Sun, Aug 9, 2026, 04:03 AM
MINOR
Impact Level
7h 10m
Total Duration
5
Status Updates
Affected Components
Voice, North America
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