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major✓ Resolved

Elevated Errors on Multiple Public Cloud Environments

Auth0•
Status
resolved
Duration
31m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
investigating
We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

📊 TECHNICAL DETAILS

Internal ID
8f16c842-bc9b-4f54-8dc5-c0cdf635f475
External ID
srhyzy48m5x8
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
31m
Total Duration
2
Status Updates
Affected Components
US-1 / AuthenticationUS-1 / Machine to MachineUS-3 / AuthenticationUS-3 / Machine to MachineUS-4 / AuthenticationUS-4 / Machine to MachineUS-5 / AuthenticationUS-5 / Machine to Machine
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