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minor✓ Resolved

Pricing Callback Delays

TwilioThu, Jun 4, 2026, 12:47 AM
Status
resolved
Duration
8h 37m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jun 4, 2026, 09:25 AM
This incident has been resolved.
monitoringThu, Jun 4, 2026, 08:54 AM
The issue affecting affecting messaging pricing callbacks, usage notifications for Billing events and balance updates are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigatingThu, Jun 4, 2026, 08:08 AM
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
investigatingThu, Jun 4, 2026, 07:08 AM
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
investigatingThu, Jun 4, 2026, 06:09 AM
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
investigatingThu, Jun 4, 2026, 05:09 AM
We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update within 4 hours or as soon as additional information becomes available
investigatingThu, Jun 4, 2026, 03:14 AM
We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 2 hours or as soon as additional information becomes available.
investigatingThu, Jun 4, 2026, 02:14 AM
We are currently investigating a service interruption affecting some pricing callbacks being delayed. We will provide another update within 1 hour or as soon as additional information becomes available.
investigatingThu, Jun 4, 2026, 12:47 AM
Our monitoring systems have detected a potential issue with Billable Items Service Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
8f0d8676-1071-4409-85ca-847e3f0bc1fc
External ID
f1zhs84fj3q5
🕐 Started
Thu, Jun 4, 2026, 12:47 AM
🔄 Last Updated
Thu, Jun 4, 2026, 09:25 AM
✓ Resolved
Thu, Jun 4, 2026, 09:25 AM
MINOR
Impact Level
8h 37m
Total Duration
8
Status Updates
Affected Components
Billing
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