Reported issues with OEC functionality

This incident has been resolved.

We've verified that OEC endpoints are back online.

We reverted the faulty routing configuration change and started getting traffic on OEC endpoints

We've identified a recent change that has broken some endpoint routing configurations and caused OEC endpoint requests to be directed to wrong service. We're reverting that change on production at the moment.

We are continuing to investigate this issue.

We've been notified that a number of OEC clients have been failing to create Jira tickets. We're currently investigating the issue.