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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Djibouti Telecom Djibouti

Twilio•Mon, May 11, 2026, 06:58 PM
Status
resolved
Duration
19h 52m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 12, 2026, 02:50 PM
This incident has been resolved.
monitoringTue, May 12, 2026, 01:20 PM
We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 12, 2026, 09:44 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, May 12, 2026, 07:39 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, May 12, 2026, 06:38 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, May 12, 2026, 02:07 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingMon, May 11, 2026, 09:59 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, May 11, 2026, 07:58 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, May 11, 2026, 06:58 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
8d5d1b52-773b-460e-8d7b-d17fa5740fa0
External ID
b6bl8w8ywj2y
🕐 Started
Mon, May 11, 2026, 06:58 PM
🔄 Last Updated
Tue, May 12, 2026, 02:50 PM
✓ Resolved
Tue, May 12, 2026, 02:50 PM
MINOR
Impact Level
19h 52m
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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